For med spas & clinics

More booked consults for med spas and clinics.

An AI appointment setter for med spas answers the calls and DMs your front desk can't get to. Patients book with the clinic that answers, so we run the campaigns and put AI on your phones and Instagram to turn every inquiry into a booked consult.

clients served
400+clients served
star rating
4.8star rating
to go live
2-3 wksto go live

Example text conversation between Ava, an AI assistant for Glow Aesthetics, and a lead named Jess.

  1. Ava (AI): Hi Jess, this is Ava, the AI assistant for Glow Aesthetics. Thanks for reaching out about Botox. Is this your first time, or have you had it before?
  2. Jess: First time. Mostly the lines between my eyebrows. How much is it?
  3. Ava (AI): Good question. Price depends on how many units your injector recommends, so you'll get an exact number at your consult. First visits take about 30 minutes.
  4. Jess: Ok. Anything this week?
  5. Ava (AI): Yes. Thursday at 5:30 PM or Saturday at 11:00 AM with Kim, our nurse injector. Which is better?
  6. Jess: Saturday!
  7. Ava (AI): You're booked for Saturday at 11:00 AM. I'll send a short intake form and a reminder the day before.

Booked: Botox consult, Saturday, 11:00 AM, With Kim, nurse injector.

Speed to lead

In at 2:18 PM. Booked by 2:21 PM.

In this business, the first company to have a real conversation with a lead usually wins. Here's what an AI agent changes on a single lead.

With an AI agent on every lead

Example timeline, based on the conversation above.

3 minfrom first touch to booked

  1. 2:18 PM

    DM comes in

    Front desk is mid-treatment

  2. 2:18 PM

    AI replies

    In the same thread

  3. 2:20 PM

    Qualified

    First-timer, treatment area noted

  4. 2:21 PM

    Consult booked

    With an intake form

Typical follow-up

2:18 PM lead comes in
4 hours
6:00 PM Front desk checks DMs at close

She already booked at the spa down the street.

How our speed to lead service works and what the research says about response time.

Lead sources

Wherever your leads come from, they get answered.

Patients reach out where they discover you, and they book with whoever answers first.

Where leads come from

Ads, portals, marketplaces and forms all route to the same agent.

  • Instagram logoInstagram
  • Facebook logoFacebook
  • Google logoGoogle
  • TikTok logoTikTok
  • Yelp logoYelp
  • RealSelf logoRealSelf

An AI receptionist for your med spa

An AI receptionist for your med spa answers the phone, the texts and the Instagram DMs while your front desk is in a treatment room. It handles the questions your staff repeat all day, like what a first visit involves and how long a treatment takes, offers real openings from your booking software and sends the intake form.

It doesn't give medical advice or quote a price per unit. Anything clinical, and the final number, waits for the injector at the consult.

Bringing patients back between treatments

Many treatments only last a few months, which means your best source of revenue is the patient list you already have. Yet most clinics only hear from a patient again when the patient remembers on their own.

The agent reminds opted-in patients when their next visit is due on the schedule your provider sets, offers times and books them in. It keeps to general questions and booking, and routes anything clinical to your licensed staff.

Sound familiar?

Where med spas & clinics lose deals.

None of these are lead problems. They're answer-and-follow-up problems, which is exactly what AI agents fix.

  1. 01

    Front desk can't answer during treatments

  2. 02

    Instagram DMs go unanswered for days

  3. 03

    Patients drift between treatments

What we report on

The numbers med spas & clinics care about.

Your weekly report leads with booked appointments, then shows what moved them.

01
Response time
Minutes from a call, text or DM to the first reply, including during treatments and after hours.
02
Consults booked
Inquiries that turn into a consult or treatment on the schedule.
03
Show rate
Booked appointments that happen, helped by reminders.
04
Rebooking rate
Patients who book their next visit when it's due.
05
Reactivated patients
Opted-in past patients who come back.
06
Cost per consult
Ad spend per booked consult.

Objections our agents handle

The pushback, handled.

We train every agent on your answers to the questions leads actually ask. These are the three we hear most in med spas & clinics.

When a question needs a person, the agent hands off to your team with the full conversation attached.

  • The lead says

    “Does it hurt? Is it safe?”

    How the agent responds

    The agent shares general information you've approved and leaves medical questions to your provider at the consult.

  • The lead says

    “That's more than I wanted to spend.”

    How the agent responds

    It mentions memberships, packages or financing you offer, and books the consult so the injector can tailor a plan.

  • The lead says

    “I'll book later.”

    How the agent responds

    It sends a booking link and follows up, so 'later' turns into a time on the calendar.

The playbook

What we'd build for you.

Every engagement is shaped on the strategy call, but this is where we usually start with med spas & clinics.

01Week 1

Map your roadmap

We look at how leads reach you today and where they leak, then plan the agents, follow-up and pipeline that fit your offer and your brand voice.

02Weeks 2 to 3

Deploy your AI workforce

We build the agents and knowledge base, connect them to your CRM and calendar, and hand your team a system that is already taking calls.

03Days 30 to 60

Optimize and scale

We read the conversations, tune the scripts and add agents and channels as volume grows, with numbers you can check every week.

The follow-up cadence

Follow-up that doesn't give up.

How the agent works a new lead in med spas & clinics, from the first minute to the long-term nurture.

  1. 0 minDM or SMS

    Replies to the inquiry where it came in, answers general questions and offers consult times.

  2. 5 minCall

    Phone inquiries during treatments are answered and booked instead of ringing out.

  3. Day beforeSMS

    A reminder with prep instructions from your team.

  4. After the visitSMS

    A thank-you and a question about how they're feeling, with anything clinical routed to your staff.

  5. When the next visit is dueSMS

    A rebook reminder on the schedule your provider sets.

  6. 90 days quietSMS

    Opted-in past patients get a check-in with your current offer.

An example cadence. Timing, channels and wording are set with you, and agents only contact leads who opted in.

What we connect to

Plugs into the tools you already use.

Your agents read and write to the systems med spas & clinics already run on, so every conversation, booking and note lands where your team works. We handle the setup.

  • Boulevard logoBoulevard
  • Vagaro logoVagaro
  • Zenoti logoZenoti
  • Mindbody logoMindbody
  • Aesthetic Record logoAesthetic Record
Your AI agentsBuilt on StrideOps
  • Mangomint logoMangomint
  • GoHighLevel logoGoHighLevel
  • Instagram logoInstagram DMs
  • Google Calendar logoGoogle Calendar
  • Stripe logoStripe

Typical tools in your space. Don't see yours? Ask on the call; most connect through an API.

Client results

Results from Executive Stride clients.

Clients across our industries, on camera and in their own words.

All client results
clients served
400+
clients served
in client results
$10M+
in client results
industries
20+
industries
average rating
4.8
average rating
$220K profit in 2 monthsFranky Shaw, FutrGroupClient
10+ calls a week for 6 monthsJacob Snitman, Burke FinancialClient
37 calls, 13 clients in 3 weeksKas Ghorb, Content RocketClient
15 calls, 3 deals in 2 weeksBharat, Bison MarketersClient
They've consistently been able to help me achieve at least 10 booked appointments on my calendar for both of my businesses separately every week for the last six months.
Jacob SnitmanBurke Financial
I don't usually do testimonials for people but we've been able to generate a tremendous amount of additional monthly income with Executive Stride. Their team is super supportive and basically hand you results on a silver platter.
Franky ShawFutrGroup
I can personally attribute over $20k/mo of additional monthly income to Josh and the team at Executive Stride with their LinkedIn strategies alone. If you're not working with them I don't know what you're doing.
Stephen GomesRealtor Media Leads
Getting leads is fantastic, we have a small team and actually had too much coming in and I had to reel it back a little bit, which is a good problem to have.
Jacob SherrardElvt Marketing Solutions
Since working with Josh and his team at Executive Stride for three weeks, we have been able to book 35 qualified leads and closed 11 leads by using their LinkedIn system
Harshal DewanganDewa Direction
Josh and his team basically helped me generate over 37 booked appointments and 13 new clients, which is mind-blowing!
Kas GhorbContent Rocket

FAQ

Questions med spas & clinics ask us.

Anything else, ask us on the call.

Does the agent give medical advice?
No. It shares general information you approve, like what a consult involves, and leaves medical questions and treatment plans to your licensed providers.
Can it answer Instagram and Facebook DMs?
Yes. It replies to DMs, texts and calls, qualifies the inquiry and books straight into your scheduling software.
Can it bring past patients back?
Yes. It reaches out when patients are due for their next treatment and fills open slots on slow days.
Will it work with our booking software?
We connect it to your system so it only offers real openings. If your tool isn't listed, ask; most connect through an API.
How much does an AI receptionist cost?
Less than a full-time front desk hire and more than a basic answering service. Pay-per-minute software has the lowest sticker price, but it still needs building, connecting to your booking software and tuning. We quote one flat monthly number on the strategy call, based on your call and DM volume, and judge it against the consults it books.
Can it take deposits for consults?
If your booking software collects deposits, the agent can send the booking link that does it. It doesn't take card details in a conversation.
Does it work in our booking software?
Usually, with Boulevard, Vagaro, Zenoti, Mangomint and other common clinic systems, or through your calendar. We confirm the setup on the strategy call.

Let's fill your calendar this quarter.

Book a call and we'll show you the exact playbook we'd run for med spas & clinics.