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Own client relationships after launch and keep every account growing, week after week.
About the role
Once a client is live, you're their main point of contact. You'll run weekly reviews, translate what the numbers mean, coordinate tuning with our builders and make sure every client knows exactly what they're getting for their investment.
What you'll do
- Run onboarding and weekly strategy calls with a portfolio of clients
- Review leads, calls, bookings and ad performance in StrideOps and explain what moved
- Turn client feedback into clear tasks for our engineering and ads team
- Spot problems early and fix them before the client has to ask
- Find opportunities to add services that will help a client grow
- Keep notes, tasks and timelines organized for every account
What we're looking for
- Experience in account management or client success at an agency or SaaS company
- Clear, calm communication, especially when something goes wrong
- Comfortable with numbers: you can read a pipeline and tell the story behind it
- Highly organized and dependable with follow-through
- Interest in AI, ads and automation, and a willingness to learn our stack
Why Executive Stride
- Clients who are seeing results are great to work with
- Direct line to the people building the systems
- Room to grow as the client base does